Bisel Logo Alternative Dispute Resolution

AUTHOR: ROBERT A. CREO

Published: October, 2006
Most recent supplement/update: N/A

2 VOLUMES; PRICE: $199.00

This two-volume, comprehensive treatise covers all ADR processes in both state and federal courts. Its 1,200 pages of text and 400 pages of appendices provide both starting points and advanced analysis focused on practical information for the Pennsylvania practitioner. In addition to covering mediation and arbitration in depth, there is extensive consideration of alternative juries, resolution counsel and a compendium of resources of ADR activities and court programs. The contents of this exhaustive 15-chapter resource is as follows:

SUMMARY OF CONTENTS
(DETAILED)
Click for Condensed Contents

       
VOLUME I

CHAPTER 1
OVERVIEW OF ALTERNATIVE
DISPUTE RESOLUTION
§ 1.1. Changing Roles of Courts, Judges and Lawyers
  § 1.1.1. Courts & Alternative Dispute Resolution (ADR)
  § 1.1.2. Legal Education
  § 1.1.3. Lawyer Roles
  § 1.1.4. Lawyer as Advocate for Resolution
  § 1.1.5. Lawyers as Neutrals
§ 1.2. Introduction to Mediation
  § 1.2.1. Legislative Protection of Mediation
  § 1.2.2. Impartiality of Mediator
  § 1.2.3. Mediators Distinguished from Arbitrators
  § 1.2.4. Mediation as the Practice of Law
§ 1.3 Arbitration
  § 1.3.1. Court-Annexed
  § 1.3.2. Statutory; Uniform Arbitration Act (UAA); Revised Uniform Arbitration Act (RUAA)
  § 1.3.3. Collective Bargaining
  § 1.3.4. High-Low "Bracketed" Arbitration or Judicial Awards
  § 1.3.5. Final Offer: "Baseball" Arbitration; Interest Arbitration
§ 1.4. Binding Processes Other Than Arbitration
  § 1.4.1. Med-Arb: Arb-Med
  § 1.4.2. Special Master; Judges Pro Tem: Molded Court Verdicts
    (a) Special Master
    (b) Judges Pro Tem
    (c) Molded Court Verdicts
  § 1.4.3. Private Judging
  § 1.4.4. Peer Review Boards & Other Peer Systems
  § 1.4.5. Federal Government Contracts
  § 1.4.6. Dispute Resolution Boards
  § 1.4.7. Pennsylvania Public Sector Construction Claims
§ 1.5. Non-Binding Evaluative Processes
  § 1.5.1. Fact-Finding
  § 1.5.2. Early Neutral Evaluation (ENE)
  § 1.5.3. Ombudsman
  § 1.5.4. Summary Jury Trials
  § 1.5.5. Mini-Trials
  § 1.5.6. Mock Juries & Jury Focus Groups
  § 1.5.7. Partnering
  § 1.5.8. Confidential Listener
§ 1.6. Internet; Electronic Commerce
  § 1.6.1. Online Dispute Resolution
  § 1.6.2. Domain Name Disputes
§ 1.7. Criminal Matters
§ 1.8. Other ADR Processes and Applications
  § 1.8.1. Public Policy Applications
  § 1.8.2. Government Regulation & Rulemaking
  § 1.8.3. Restorative Justice
  § 1.8.4. International & Cross-Cultural Perspectives
  § 1.8.5. International Peacemaking
  § 1.8.6. Other Process Designs & Applications
§ 1.9. Authority and Resources
  § 1.9.1. Cases
  § 1.9.2. Internet Resources

CHAPTER 2
BENEFITS OF MEDIATION
§ 2.1. Why Mediate?
  § 2.1.1. Problem-Solving Paradigm
  § 2.1.2. Efficiency Considerations
  § 2.1.3. Safe Environment
  § 2.1.4. Client, Layperson & Relationship Friendly
  § 2.1.5. Privacy; Confidentiality
  § 2.1.6. Integrative & Creative Solutions
§ 2.2. Mediator Dynamics; Mediator as Honest Broker
§ 2.3. Assessment of Claim Issues and Risk
§ 2.4. Forgiveness, Apology and Reconciliation
  § 2.4.1. Apology
  § 2.4.2. Apology Statutes
  § 2.4.3. Medical Malpractice Initiatives
§ 2.5. Factors in Considering and Initiating Mediation
  § 2.5.1. Robert A. Creo Checklist
  § 2.5.2. Suitability Screens
§ 2.6. Applications of Mediation
§ 2.7. Authority and Resources
  § 2.7.1. Cases
  § 2.7.2. Internet Resources

CHAPTER 3
MEDIATION: THEORY AND MODELS
§ 3.1. Process Overview; Mediation Models
§ 3.2. Mediation as Multi-Lateral Negotiations
§ 3.3. Mediation is Asymmetrical
§ 3.4. Definition of Mediation; Self-Determination
§ 3.5. Mediation Models, Approaches and Styles
§ 3.6. Riskin Grids; Mediation Abacus
§ 3.7. Definition of Mediator
§ 3.8. Process Orientations or Style/Techniques
  § 3.8.1. Facilitative; Evaluative/Directive; Narrative; Storytelling; Transparency
  § 3.8.2. Transformative Model or Process Orientation
  § 3.8.3. Gestalt Theory & Mediation
  § 3.8.4. Maximizing Mediation
§ 3.9. Problem-Solving Paradigm; Collaborative Law
§ 3.10. Authority and Resources
  § 3.10.1. Cases
  § 3.10.2. Internet Resources

CHAPTER 4
CONVENING MEDIATION: BEFORE THE TABLE
§ 4.1. Initiating Mediation
  § 4.1.1. Pre-Dispute Contractual Obligation; Established Programs
  § 4.1.2. Voluntary Post-Dispute; Mutual Consent
  § 4.1.3. Mandatory Referral by Court or Statute
  § 4.1.4. Discretionary by Court Order
  § 4.1.5. Voluntary Court Program
  § 4.1.6. Referral by Agency; Board
  § 4.1.7. Solicitation by Administrator; Vendor; Mediator
  § 4.1.8. Mediation as Condition Precedent or Tolling of Time Limits
§ 4.2. Agreement to Mediate
§ 4.3. Selecting a Mediator
  § 4.3.1. Qualifications; Core Competencies of Mediators
  § 4.3.2. Where to Find a Mediator
  § 4.3.3. Fees and Costs
    (a) In General
    (b) Disclosure of Fees; Contingency or Incentive/Bonus Fees
    (c) Postponement & Cancellation Fees
    (d) Administrative Entities; ADR Vendors
    (e) Billing; Fee Sharing; Payment
  § 4.3.4. Education & Qualifications
    (a) Training
    (b) Certifications
    (c) Professional Affiliations
  § 4.3.5. References
§ 4.4. Co-Mediation Models
§ 4.5. Logistical Considerations
  § 4.5.1. Case Administration
  § 4.5.2. Location
  § 4.5.3. Disclosures; Conflicts; Pennsylvania Council of Mediators Voluntary Standards
  § 4.5.4. Contact with Mediator: Ex Parte Communications
§ 4.6. Authority and Resources
  § 4.6.1. Cases
  § 4.6.2. Internet Resources

CHAPTER 5
MEDIATION PARTICIPATION AND PREPARATION
§ 5.1. Participants in the Mediation Process
  § 5.1.1. Disputants; Clients
  § 5.1.2. Right to Representation
  § 5.1.3. Representatives with Authority; Insurers & Risk Managers
  § 5.1.4. Other Stakeholders; Lienholders
  § 5.1.5. Structured Settlement Brokers & Financial Consultants
  § 5.1.6. Witnesses; Experts or Technical Consultants
    (a) Expert Reports
    (b) Presentation by Experts
    (c) Mutual or Neutral Experts
  § 5.1.7. Media
  § 5.1.8. Client Support; Family; Friends
    (a) Clergy; Health Professionals
    (b) Observers
  § 5.1.9. Ensuring Confidentiality
§ 5.2. Impairment; Capacity to Participate; Guardians
§ 5.3. Refusal to Participate in Mediation
  § 5.3.1. Interaction with Court
  § 5.3.2. Good Faith Participation
§ 5.4. Preparation for Mediation
  § 5.4.1. Pre-Session Mediator Communications; Forms
  § 5.4.2. Discovery
§ 5.5. Preparing the Client
  § 5.5.1. Creo Checklist
  § 5.5.2. Pre-Session Submissions
§ 5.6. Planning for What Participants Say and Do
  § 5.6.1. Traditional Approach
  § 5.6.2. Creo Guidelines
§ 5.7. Authority and Resources
  § 5.7.1. Cases
    (a) Pennsylvania
    (b) Other Jurisdictions
  § 5.7.2. Internet Resources

CHAPTER 6
ANATOMY OF THE MEDIATION SESSION:
AT THE TABLE
§ 6.1. The Mediation Session Overview
  § 6.1.1. Creo Mediation Funnel
  § 6.1.2. Record of the Session; Mediator Notes
  § 6.1.3. Media
§ 6.2. Initial Joint Session
  § 6.2.1. Opening Statements by the Mediator
  § 6.2.2. Presentations by the Plaintiff
  § 6.2.3. Presentations by the Defense
  § 6.2.4. Use of Visual Aids; Witnesses; Experts
§ 6.3. Private Sessions: The Caucus Approach
  § 6.3.1. Round One: Information Gathering
  § 6.3.2. Round Two: Plaintiff Caucus
  § 6.3.3. Round Three: Defense Caucus
  § 6.3.4. Round Four: Plaintiff & Defense
  § 6.3.5. Round Five: Risk Analysis
  § 6.3.6. Round Six: Bargaining
§ 6.4. Joint Sessions and Partial Segments
  § 6.4.1. By Counsel
  § 6.4.2. By Clients
  § 6.4.3. Participation via Electronic Means
§ 6.5. Authority and Resources
  § 6.5.1. Internet Resources

CHAPTER 7
BREAKING IMPASSE: THE MEDIATOR'S PERSPECTIVE
§ 7.1. Decision Making in Mediation
  § 7.1.1. Traditional Bargaining Models
  § 7.1.2. The Auction
  § 7.1.3. Take it or Leave It: Boulwareism
  § 7.1.4. Beau Geste: The Walk Away
  § 7.1.5. What Is Impasse?
§ 7.2. Alternative Conflict Resolution Approaches
  § 7.2.1. Classical Argumentation Model
  § 7.2.2. Narratives, Stories & Metaphors
  § 7.2.3. Holistic Decision Making
§ 7.3. Creo Mediator Perspectives, Guidelines and Checkpoints
  § 7.3.1. Mediation Asymmetry
  § 7.3.2. Mediator Common Sense; Intuition & Wisdom
  § 7.3.3. Mediator Capital: Rapport, Credibility & Trust
  § 7.3.4. Creo Model: Engagement, Authenticity & Proactive Transparency
  § 7.3.5. Demons to Humans; Empathy; Sympathy & Compassion
  § 7.3.6. Flexibility; Improvisation
§ 7.4. Testing Assumptions and Perceptions: Pie Charts and Other Tools
  § 7.4.1. Multi-Issue Disputes
  § 7.4.2. Cases with Multiple Defendants
  § 7.4.3. Dividing the Pie
  § 7.4.4. Pie Chart Utilization
  § 7.4.5. Pie Chart General Principles & Guidelines
  § 7.4.6. Pie Chart Methodology
  § 7.4.7. Issue Perceptions Rating Exercise
§ 7.5. Responding to "Final" Positions: Specific Tactics
  § 7.5.1. Final, Final Offer
  § 7.5.2. The Moment
  § 7.5.3. Line in the Sand
  § 7.5.4. Yin/Yang & Dualism
  § 7.5.5. Etched in Stone
  § 7.5.6. You Only Live Twice
§ 7.6. Risk; Quantitative Approaches; Specific Tactics
  § 7.6.1. Risk Analysis
  § 7.6.2. Framing Risk & Choice in Familiar Terms
    (a) Ten Percent Solution
    (b) Settlement as Insurance
    (c) Play the Lottery or Take a Trip to the Casino
    (d) Buy Back Case
  § 7.6.3. Creo "Blind Trust Method" aka Creo Magic Calculator
  § 7.6.4. Movie Metaphors: Use of Stories
  § 7.6.5. The Riot Act
§ 7.7. Generating Options; Proposals; Resolving Issues
  § 7.7.1. Mediator Recommendations; Proposals & Consequences
  § 7.7.2. Double-Blind Mediator Proposal
  § 7.7.3. Technical Presentations; Experts; Consultants
  § 7.7.4. Med-Arb; Arbitration
§ 7.8 Authority and Resources
  § 7.8.1. Cases
  § 7.8.2. Internet Resources

CHAPTER 8
RESOLUTION AND IMPASSE: AFTER THE TABLE
§ 8.1. General Overview; Oral Agreements
§ 8.2. Memorializing the Resolution
  § 8.2.1. Pennsylvania
  § 8.2.2. Other Jurisdictions
  § 8.2.3. Written Memorandum of Understanding
  § 8.2.4. Agreement to Mediate Provisions; Author's Practice
§ 8.3. ADR Provisions in Settlement Agreements
§ 8.4. Impasse: Post-Mediation Considerations
§ 8.5. Challenges to Mediated Settlements
  § 8.5.1. Failure to Agree; Incomplete/Disputed Terms
  § 8.5.2. Authority; Competency/Capacity to Contract
  § 8.5.3. Undue Influence; Coercion
  § 8.5.4. Mediator Bias; Misconduct
  § 8.5.5. Mistake
  § 8.5.6. Fraud; Misrepresentation
  § 8.5.7. Public Policy; Fairness; Unconscionability
§ 8.6. Enforcement Issues
  § 8.6.1. Summary Enforcement of Mediated Settlements
  § 8.6.2. Damages: Liquidated; Punitive
  § 8.6.3. Evidentiary Hearings; Procedural Matters
  § 8.6.4. Sanctions; Attorney Fees; Costs of Mediation
§ 8.7. Authority and Resources
  § 8.7.1. Cases
    (a) Federal Courts
    (b) Pennsylvania State Courts
    (c) Other State Courts
  § 8.7.2. Internet Resources

CHAPTER 9
COURTS; CONFIDENTIALITY AND PRIVILEGE
§ 9.1. Confidentiality and Privilege
  § 9.1.1. Why Confidentiality?
  § 9.1.2. Non-Party Participants
  § 9.1.3. What Happens After the Session?
  § 9.1.4. Waiver: Who Holds the Privilege?
§ 9.2. Law and Sources of Confidentiality and Privilege
  § 9.2.1. Pennsylvania Law
  § 9.2.2. Uniform Mediation Act (UMA)
  § 9.2.3. Federal Rules, Practice & Court Programs
    (a) Confidentiality in Context of Federal Court Programs
  § 9.2.4. ADR Programs; Provider Rules & Contractual Protections
§ 9.3. Confidentiality Challenges and Exceptions
  § 9.3.1. Reports to Court
  § 9.3.2. Attendance at Mediation
  § 9.3.3. Good Faith Participation
  § 9.3.4. Scope of Settlement; Enforcement
  § 9.3.5. Statutory Exceptions: Pennsylvania; Other Jurisdictions
  § 9.3.6. Criminal Activities or Proceedings; Threats; Abuse
  § 9.3.7. Public Policy; Public Access; Manifest Injustice
  § 9.3.8. Sanctions for Breaching Confidentiality
§ 9.4. Evidence Created During Mediation; Discovery by Non-Parties
  § 9.4.1. Discovery Issues; Documents Created for Mediation
    (a) Pennsylvania Federal & State Court Cases
    (b) Other Jurisdictions
  § 9.4.2. Mediator Proposals; Recommendations or Opinions
  § 9.4.3. Conduct & Observations from the Process
  § 9.4.4. Claims Arising From Mediation
  § 9.4.5. Lawyer or Mediator Activities/Misconduct
    (a) Mediator Conduct
  § 9.4.6. Mediator Testimony
§ 9.5. Authority and Resources
  § 9.5.1. Cases
  § 9.5.2. Internet Resources

CHAPTER 10
NEUTRAL PROFESSIONALISM
§ 10.1. Mediation as a Profession
    (a) Public Policy Considerations
    (b) Pennsylvania Licensing of Professions & Occupations
    (c) Pennsylvania Mediator Credentialing
  § 10.1.1. Jurisdictions Other than Pennsylvania
    (a) District of Columbia
    (b) Maryland
    (c) New Jersey
    (d) Virginia
  § 10.1.2. Qualifications & Competency
    (a) SPIDR Commission on Qualifications
    (b) American Bar Association Dispute Resolution Section
    (c) Association for Conflict Resolution
    (d) CPR—Georgetown Commission on Ethics and Standards of Practice
  § 10.1.3. Education & Training
    (a) Basic Training
    (b) Advanced Training; Continuing Mediation Education
    (c) Training the Trainers; Certification of Trainers
    (d) Degree-related Credentials
    (e) Dispute Resolution Graduate Degrees & Certificates
      (i) Pennsylvania Programs
      (ii) Other Locales
    (f) Mentorship; Interns
  § 10.1.4. Credentialing & Certification
    (a) Substitute Credentials
    (b) Labor-Management Dispute Resolution Systems
    (c) Pennsylvania Bureau of Mediation
    (d) Pennsylvania Mediator Certification Statute Draft
    (e) Certified Professional Mediator (CPM) Proposal
§ 10.2. Professional Organizations and Entities
  § 10.2.1. Associations of Lawyers
    (a) Allegheny County Bar Association
    (b) American Bar Association Dispute Resolution Section
    (c) Collaborative Law Center
    (d) Dauphin County Bar Association
    (e) Pennsylvania Bar Association Dispute Resolution Committee
    (f) Philadelphia Bar Association Dispute Resolution Committee
  § 10.2.2. Associations of Neutrals
    (a) American College of Civil Trial Mediators (ACCTM)
    (b) Association for Conflict Resolution (ACR)
    (c) Association of Family and Conciliation Courts (AFCC)
    (d) International Academy of Mediators (IAM)
    (e) Mediation Council of Western Pennsylvania (MCWP)
    (f) National Academy of Arbitrators (NAA)
    (g) National Association for Community Mediation (NAFCM)
    (h) National Conference on Peacemaking and Conflict Resolution (NCPCR)
    (i) Pennsylvania Council of Mediators (PCM)
  § 10.2.3. ADR Non-Profit Providers
    (a) American Arbitration Association (AAA)
    (b) Court of Arbitration for Sports (TAS-CAS)
    (c) International Institute for Conflict Prevention & Resolution (CPR)
    (d) The Federal Labor Relations Authority (FLRA)
    (e) Federal Mediation and Conciliation Service (FMCS)
    (f) Good Shepherd Mediation Program
    (g) National Association of Securities Dealers (NASD)
    (h) Pennsylvania Bureau of Mediation (PBM)
    (i) World Intellectual Property Organization (WIPO)
  § 10.2.4. Other Organizations
    (a) Academy of Court-Appointed Special Masters (ACAM)
    (b) The Carter Center
    (c) Conflict Resolution Research Resource Institute (CRI)
    (d) Mediators Foundation
    (e) Institute for Multi-Track Diplomacy (IMTD)
§ 10.3. Ethics and Best Practices
  § 10.3.1. Codes of Conduct
    (a) ABA, ACR & AAA 2005 Code
    (b) CPR-Georgetown Commission on Ethics and Standards in ADR
    (c) Pennsylvania Council of Mediators (PCM)
    (d) Jurisdictions Other Than Pennsylvania
    (e) Arbitrators
    (f) Family Mediation
    (g) Ombuds Practices
    (h) European Code of Conduct for Mediators
  § 10.3.2. Pennsylvania Attorney Regulation
    (a) Disclosures & Recusal
    (b) Communication
    (c) Future Conflicts
  § 10.3.3. Model Rule 2.4
  § 10.3.4. Mediator Self-Interest
    (a) Mediation as a Calling
    (b) Mediator Magic: Intuition & Insight
  § 10.3.5. Mediator Advertising & Solicitation
    (a) ABA, ACR & AAA 2005 Code
    (b) Pennsylvania Council of Mediators Rule 11
    (c) CPR-Georgetown Commission
§ 10.4. Mediator Accountability
  § 10.4.1. Basis for Liability
  § 10.4.2. Negligence Theory
  § 10.4.3. Uniform Mediation Act (UMA) Provisions
  § 10.4.4. Immunity Issues
    (a) Express Immunity by Legislation or Rule
    (b) Common Law Immunity
  § 10.4.5. Remedies Against Mediators
  § 10.4.6. Grievance & Complaint Procedures
    (a) Florida
    (b) Minnesota
  § 10.4.7. Professional Errors & Omission Insurance
§ 10.5. Judges Serving as Mediators; Judicial Mediation
    (a) Court Challenges
    (b) Proposed Addition to ABA Model Code of Judicial Conduct
§ 10.6. Unauthorized Practice of Law
  § 10.6.1. Pennsylvania
    (a) Pennsylvania Law on Unauthorized Practice of Law
    (b) Multi-Jurisdictional Practice Issues
  § 10.6.2. Other Jurisdictions
    (a) Connecticut
    (b) Florida
    (c) New Mexico
    (d) Ohio
    (e) Virginia
  § 10.6.3. American Bar Association UPL Position
  § 10.6.4. Association for Conflict Resolution UPL Position
§ 10.7. Authority and Resources
  § 10.7.1. Cases & Statutes
    (a) Unauthorized Practice of Law
    (b) Judicial Mediation & Settlement
    (c) Immunity Cases & Statutes
    (d) Other Cases
  § 10.7.2. Internet Resources
    (a) Credentialing
    (b) Ethics
    (c) Statutes
    (d) Unauthorized Practice of Law
    (e) General Sources

CHAPTER 11
FEDERAL AND PENNSYLVANIA LAW,
COURTS AND PROGRAMS
§ 11.1. Historical Background
§ 11.2. Federal Arbitration Act
§ 11.3. Specific Processes Utilized in Federal Courts
  § 11.3.1. Arbitration
  § 11.3.2. Early Neutral Evaluation
  § 11.3.3. Mediation
  § 11.3.4. Special Masters
  § 11.3.5. Summary Jury Trials
§ 11.4. Federal Court Programs
  § 11.4.1. Federal Circuit Court Programs
  § 11.4.2. U.S. Court of Appeals for the Eleventh Circuit
  § 11.4.3. U.S. Court of Appeals for Third Circuit
§ 11.5. District Court Programs
  § 11.5.1. Eastern District of Pennsylvania
  § 11.5.2. Middle District of Pennsylvania
    (a) Mediation Program
    (b) Settlement Officer Program
    (c) Summary Jury Trial Program
  § 11.5.3. Western District of Pennsylvania
§ 11.6. Bankruptcy Court
  § 11.6.1. Eastern District of Pennsylvania
  § 11.6.2. Middle District of Pennsylvania
  § 11.6.3. Western District of Pennsylvania
§ 11.7. U.S. Court of Federal Claims
§ 11.8. Federal Laws Regarding Employment
  § 11.8.1. Discrimination Laws
    (a) Age Discrimination in Employment
    (b) Americans with Disabilities Act (ADA)
    (c) Civil Rights Act of 1964
    (d) Whistleblower
  § 11.8.2. Labor-Management
    (a) National Labor Relations Act (Wagner Act)
    (b) Labor-Management Relations Act of 1947 (Taft-Hartley Act)
    (c) Federal Mediation and Conciliation Service (FMCS)
  § 11.8.3. Railroads & Airlines (Railway Labor Act)
§ 11.9. Federal Employees
  § 11.9.1. Federal Sector Employees
  § 11.9.2. Congressional Employee Grievances—Mediation
  § 11.9.3. Presidential Employees—Mediation
  § 11.9.4. Federal Labor Relations Authority
  § 11.9.5. Specific ADR Programs
    (a) United States Postal Service (REDRESS)
    (b) EEO Resolve Program
    (c) Shared Neutrals
§ 11.10. Federal Laws Referencing ADR
  § 11.10.1. Agricultural Debt Mediation
  § 11.10.2. Coastal Zone Management—Mediation
  § 11.10.3. Education
  § 11.10.4. International Policy—Mediation
  § 11.10.5. Tribal Dispute Resolution
  § 11.10.6. Witness Protection—Child Custody—Mediation
§ 11.11. Federal Agency ADR Programs and Activities
    (a) Department of Agriculture
    (b) Department of Commerce
    (c) Department of Defense
    (d) Department of Education
    (e) Department of Energy
    (f) Department of Health and Human Services
    (g) Department of Homeland Security
    (h) Department of Housing and Urban Development
    (i) Department of the Interior
    (j) Department of Justice
    (k) Department of Labor
    (l) Department of State
    (m) Department of Transportation
    (n) Department of the Treasury
    (o) Department of Veterans Affairs
  § 11.11.1. Advisory Council on Historic Preservation (ACHP)
  § 11.11.2. African Development Foundation
  § 11.11.3. Agency for International Development (USAID)
  § 11.11.4. American Battle Monuments Commission
  § 11.11.5. AMTRAK
  § 11.11.6. Appalachian Regional Commission
  § 11.11.7. Ballistic Missile Defense Organization
  § 11.11.8. Bureau of Alcohol, Tobacco and Firearms
  § 11.11.9. Bureau of Arms Control
  § 11.11.10. Bureau of Engraving and Printing
  § 11.11.11. Bureau of International Security and Nonproliferation (ISN)
  § 11.11.12. Bureau of Labor Statistics
  § 11.11.13. Bureau of the Census
  § 11.11.14. Bureau of Transportation Statistics
  § 11.11.15. Centers for Medicare and Medicaid Services
  § 11.11.16. Central Intelligence Agency (CIA)
  § 11.11.17. Chemical Safety and Hazard Investigations Board (USCSB)
  § 11.11.18. Commodity Futures Trading Commission (CFTC)
  § 11.11.19. Commission on Civil Rights
  § 11.11.20. Consumer Product Safety Commission (CPSC)
  § 11.11.21. Corporation for National Service (CNS)
  § 11.11.22. Defense Advanced Research Projects Agency
  § 11.11.23. Defense Information Systems Agency
  § 11.11.24. Defense Intelligence Agency
  § 11.11.25. Defense Logistics Agency
  § 11.11.26. Defense Nuclear Facilities Safety Board
  § 11.11.27. Defense Security Service
  § 11.11.28. Defense Threat Reduction Agency
  § 11.11.29. Drug Enforcement Administration (DEA)
  § 11.11.30. Environmental Conflict Resolution
  § 11.11.31. Environmental Protection Agency (EPA)
  § 11.11.32. Equal Employment Opportunity Commission
  § 11.11.33. Export-Import Bank of the U.S.
  § 11.11.34. Farm Credit Administration (FCA)
  § 11.11.35. Federal Accounting Standards Advisory Board
  § 11.11.36. Federal Aviation Administration
  § 11.11.37. Federal Bureau of Investigation
  § 11.11.38. Federal Communications Commission (FCC)
  § 11.11.39. Federal Deposit Insurance Corporation (FDIC)
  § 11.11.40. Federal Election Commission (FEC)
  § 11.11.41. Federal Emergency Management Agency (FEMA)
  § 11.11.42. Federal Energy Regulatory Commission
  § 11.11.43. Federal Highway Administration
  § 11.11.44. Federal Housing Finance Board (FHFB)
  § 11.11.45. Federal Labor Relations Authority
  § 11.11.46. Federal Maritime Commission
  § 11.11.47. Federal Mediation & Conciliation Service
  § 11.11.48. Federal Mine Safety & Health Review Commission
  § 11.11.49. Federal Railroad Administration
  § 11.11.50. Federal Reserve System
  § 11.11.51. Federal Retirement Thrift Investment Board
  § 11.11.52. Federal Trade Commission (FTC)
  § 11.11.53. Food and Drug Administration
  § 11.11.54. General Accounting Office
  § 11.11.55. General Services Administration (GSA)
  § 11.11.56. Ginnie Mae
  § 11.11.57. Immigration and Naturalization Services
  § 11.11.58. Immigration and Customs Enforcement (ICE)
  § 11.11.59. Institute of Museum and Library Services
  § 11.11.60. Inter-American Development Bank
  § 11.11.61. Inter-American Foundation
  § 11.11.62. Internal Revenue Service
  § 11.11.63. International Bank for Reconstruction and Development
  § 11.11.64. International Labor Organization
  § 11.11.65. International Monetary Fund
  § 11.11.66. International Trade Commission (USITC)
  § 11.11.67. Legal Services Corporation
  § 11.11.68. Medicare Payment Advisory Commission
  § 11.11.69. Merit Systems Protection Board (MSPB)
  § 11.11.70. National Aeronautics And Space Administration (NASA)
  § 11.11.71. National Archives and Records Administration (NARA)
  § 11.11.72. National Bioethics Advisory Commission
  § 11.11.73. National Capital Planning Commission
  § 11.11.74. National Commission on Libraries and Information Science (NCLIS)
  § 11.11.75. National Council on Disability (NCD)
  § 11.11.76. National Credit Union Administration
  § 11.11.77. National Endowment for the Arts
  § 11.11.78. National Endowment for the Humanities
  § 11.11.79. National Highway Traffic Safety Administration
  § 11.11.80. National Imagery and Mapping Agency
  § 11.11.81. National Institute of Justice
  § 11.11.82. National Institute of Mental Health
  § 11.11.83. National Institute of Standards and Technology
  § 11.11.84. National Institutes of Health
  § 11.11.85. National Labor Relations Board (NLRB)
  § 11.11.86. National Mediation Board (NMB)
  § 11.11.87. National Oceanic and Atmospheric Administration
  § 11.11.88. National Park Service
  § 11.11.89. National Science Foundation (NSF)
  § 11.11.90. National Security Agency (NSA)
  § 11.11.91. National Skill Standards Board
  § 11.11.92. National Technology Transfer Center (NTTC)
  § 11.11.93. National Telecommunications Information Administration
  § 11.11.94. National Transportation Safety Board
  § 11.11.95. Neighborhood Reinvestment Corporation
  § 11.11.96. Nuclear Regulatory Commission (NRC)
  § 11.11.97. Occupational Safety and Health Review Commission
  § 11.11.98. Office of Federal Housing Enterprise Oversight
  § 11.11.99. Office of Government Ethics
  § 11.11.100. Office of Immigration Statistics (OIS)
  § 11.11.101. Office of Personnel Management (OPM)
  § 11.11.102. Office of Special Counsel
  § 11.11.103. Office of Thrift Supervision
  § 11.11.104. Organization for Economic Cooperation and Development
  § 11.11.105. Organization of American States
  § 11.11.106. Overseas Private Investment Corp.
  § 11.11.107. Pan American Health Organization
  § 11.11.108. Patent and Trademark Office
  § 11.11.109. Peace Corps
  § 11.11.110. Pension Benefit Guaranty Corporation (PBGC)
  § 11.11.111. Postal Rate Commission
  § 11.11.112. Railroad Retirement Board (RRB)
  § 11.11.113. Securities and Exchange Commission (SEC)
  § 11.11.114. Securities Investor Protection Corp.
  § 11.11.115. Selective Service System (SSS)
  § 11.11.116. Small Business Administration (SBA)
  § 11.11.117. Smithsonian Institution
  § 11.11.118. Social Security Administration (SSA)
  § 11.11.119. Substance Abuse and Mental Health Services Administration
  § 11.11.120. Surface Transportation Board
  § 11.11.121. Tennessee Valley Authority (TVA)
  § 11.11.122. Trade and Development Agency
  § 11.11.123. United States Access Board
  § 11.11.124. U.S. Customs and Border Protection
  § 11.11.125. U.S. Citizenship and Immigration Services
  § 11.11.126. U.S. Fish and Wildlife Service
  § 11.11.127. U.S. Forest Service
  § 11.11.128. U.S. Government Printing Office
  § 11.11.129. U.S. Institute of Peace
  § 11.11.130. U.S. Marshals Service
  § 11.11.131. U.S Office of Government Ethics (USOGE)
  § 11.11.132. United States Holocaust Memorial Council
  § 11.11.133. United States Postal Service (USPS)
  § 11.11.134. United Nations Information Center
  § 11.11.135. Voice of America (VOA)
  § 11.11.136. Walter Reed Army Medical Center
  § 11.11.137. White House Fellows
  § 11.11.138. White House Commission on Remembrance
  § 11.11.139. Women's History Commission
§ 11.12. Pennsylvania Overview
    (a) General
    (b) Judicial Code, Title 42 Section 5949
    (c) Uniform Arbitration Act; Revised Uniform Arbitration Act
§ 11.13. Pennsylvania Statutes Referencing ADR Processes
  § 11.13.1. Agriculture Law
  § 11.13.2. Automobile Dealer Law
    (a) Automobile Warranty
    (b) Vehicle Dealer & Manufacturer Disputes
  § 11.13.3. Construction
    (a) Contract Law
    (b) Natural Gas Providers
    (c) Public Work Contracts
  § 11.13.4. Education
    (a) Education
    (b) School Programs
    (c) Special Education Mediation Programs
  § 11.13.5. Environmental Law
    (a) Chesapeake Bay Commission Agreement
    (b) Environmental Hearing Board
    (c) Hazardous Sites Cleanup
  § 11.13.6. Family Law
    (a) Child Welfare
    (b) Custody Act
    (c) Family Mediation
  § 11.13.7. Labor & Employment Law
    (a) Pennsylvania Act 111
    (b) Pennsylvania Act 195 & Act 88
    (c) Collective Bargaining & Workers' Compensation
    (d) Employment Mediation
    (e) Labor Mediation
    (f) Public Employee Mediation
    (g) Public Utilities Labor Mediation
    (h) Workers' Compensation
  § 11.13.8. Tort Law
    (a) Medical Assistance
    (b) Medical Professional Liability
  § 11.13.9. Zoning
§ 11.14. Statewide ADR Programs and Activities
  § 11.14.1. Pennsylvania Courts & Adjudicatory Programs
    (a) Commonwealth Court
    (b) Rules of Court
    (c) Pennsylvania Board of Claims
  § 11.14.2. Private Sector
    (a) Better Business Bureau
    (b) Pennsylvania Bar Association
      (i) Lawyer Dispute Resolution Program
      (ii) Project PEACE
      (iii) Sir Francis Bacon Award
    (c) Pennsylvania Council of Mediators
§ 11.15. Commonwealth of Pennsylvania Entities
  § 11.15.1. Governor of Pennsylvania
  § 11.15.2. Department Of Aging
  § 11.15.3. Department of Agriculture
  § 11.15.4. Office of Attorney General
  § 11.15.5. Office of Consumer Advocate
  § 11.15.6. Administration Office of the Pennsylvania Courts (AOPC)
  § 11.15.7. Auditor General
  § 11.15.8. Banking
  § 11.15.9. Board of Claims
  § 11.15.10. Board of Pardons
  § 11.15.11. Office of the Budget
  § 11.15.12. Bureau of Liquor Control Enforcement
  § 11.15.13. Office of General Counsel, Governor's Office
  § 11.15.14. Office of Administration
  § 11.15.15. Bureau of Contract Administration and Business Development
  § 11.15.16. Bureau of Labor Relations
  § 11.15.17. Bureau of State Employment
  § 11.15.18. Department of General Services
  § 11.15.19. Civil Service Commission
  § 11.15.20. Center for Collaboration and Environmental Dispute Resolution (CEDR), Department of Environmental Protection (DEP)
  § 11.15.21. Commission on Crime and Delinquency
  § 11.15.22. Department of Community and Economic Development
  § 11.15.23. Department of Conservation and Natural Resources
  § 11.15.24. Department of Corrections
  § 11.15.25. Department of Education
  § 11.15.26. State Library
  § 11.15.27. Department of Environmental Protection
  § 11.15.28. Pennsylvania Fish and Boat Commission
  § 11.15.29. Governor's Advisory Commission on African American Affairs (GACAAA)
  § 11.15.30. Governor's Advisory Commission on Asian American Affairs
  § 11.15.31. Governor's Advisory Commission on Latino Affairs (GACLA)
  § 11.15.32. Governor's Advisory Council for Hunting, Fishing and Conservation
  § 11.15.33. Governor's Green Government Council
  § 11.15.34. Department of Health
  § 11.15.35. Historical and Museum Commission
  § 11.15.36. Independent Regulatory Review Commission
  § 11.15.37. Insurance Department
  § 11.15.38. MCARE
  § 11.15.39. Office of Health Care Reform
  § 11.15.40. Patient Safety Authority
  § 11.15.41. Juvenile Court Judges' Commission
  § 11.15.42. Department of Labor and Industry
    (a) Pennsylvania Bureau of Mediation
  § 11.15.43. Liquor Control Board
  § 11.15.44. Military and Veterans Affairs
  § 11.15.45. Milk Marketing Board
  § 11.15.46. Office of Inspector General (OIG)
  § 11.15.47. Office of Management and Productivity
  § 11.15.48. Office of Public Liaison
  § 11.15.49. Office of the State Fire Commissioner
  § 11.15.50. Office of the Victim Advocate
  § 11.15.51. Office of Pennsylvania Open for Business
  § 11.15.52. Pennsylvania Capitol Preservation Committee
  § 11.15.53. Pennsylvania Commission for Women
  § 11.15.54. Pennsylvania Council of the Arts
  § 11.15.55. Pennsylvania Department of State
  § 11.15.56. Pennsylvania Emergency Management Agency
  § 11.15.57. Pennsylvania Gaming Control Board
  § 11.15.58. Pennsylvania Health Care Cost Containment Council
  § 11.15.59. Pennsylvania Higher Education Assistance Agency
  § 11.15.60. Pennsylvania Higher Education Facilities Authority (PHEFA)
  § 11.15.61. Pennsylvania Housing Finance Agency (PHFA)
  § 11.15.62. Pennsylvania Human Relations Commission
  § 11.15.63. Pennsylvania Infrastructure Investment Authority (PENNVEST)
  § 11.15.64. Pennsylvania Lottery
  § 11.15.65. Pennsylvania Municipal Retirement System
  § 11.15.66. Pennsylvania Public School Employees' Retirement System, (PSERS)
  § 11.15.67. Pennsylvania Rural Development Council
  § 11.15.68. Pennsylvania State Employees' Retirement System (SERS)
  § 11.15.69. Philadelphia Regional Port Authority
  § 11.15.70. Pennsylvania State Police
  § 11.15.71. Pennsylvania Turnpike
  § 11.15.72. Port of Pittsburgh Commission
  § 11.15.73. Pennsylvania Board of Probation and Parole
  § 11.15.74. Public Employee Retirement Commission
  § 11.15.75. Public Television Network
  § 11.15.76. Public Utility Commission
  § 11.15.77. Department of Public Welfare
  § 11.15.78. Department of Revenue
  § 11.15.79. Securities Commission
  § 11.15.80. Sexual Offenders Assessment Board (SOAB)
  § 11.15.81. State Employee Assistance Program (SEAP)
  § 11.15.82. State Ethics Commission
  § 11.15.83. State Public School Building Authority (SPSBA)
  § 11.15.84. State Tax Equalization Board
  § 11.15.85. State Treasury
  § 11.15.86. Transportation
§ 11.16. County-by-County Court Programs and ADR Activities
  § 11.16.1. Adams County
    (a) Court of Common Pleas
    (b) Adams County Bar Association
    (c) Mediation Services of Adams County
  § 11.16.2. Allegheny County
    (a) Court of Common Pleas
    (b) Allegheny County Bar Association
    (c) Pittsburgh Mediation Center
    (d) Realtors Association of Metropolitan Pittsburgh (RAMP)
    (e) Mediation Council of Western Pennsylvania
  § 11.16.3. Armstrong County
    (a) Court of Common Pleas
    (b) Armstrong County Bar Association
  § 11.16.4. Beaver County
    (a) Court of Common Pleas
    (b) Beaver County Bar Association
  § 11.16.5. Bedford County
    (a) Court of Common Pleas
    (b) Bedford County Bar Association
  § 11.16.6. Berks County
    (a) Court of Common Pleas
    (b) Berks County Bar Association
  § 11.16.7. Blair County
    (a) Court of Common Pleas
    (b) Blair County Bar Association
  § 11.16.8. Bradford County
    (a) Court of Common Pleas
    (b) Bradford County Bar Association
  § 11.16.9. Bucks County
    (a) Court of Common Pleas
    (b) Bucks County Bar Association
    (c) Bucks County Mediation Services
    (d) Family Group Conferencing, Network of Victim Assistance (NOVA)
    (e) Real Justice Community Service Foundation
  § 11.16.10. Butler County
    (a) Court of Common Pleas
    (b) Butler County Bar Association
  § 11.16.11. Cambria County
    (a) Court of Common Pleas
    (b) Cambria County Bar Association
  § 11.16.12. Cameron County
    (a) Court of Common Pleas
    (b) Cameron County Bar Association
  § 11.16.13. Carbon County
    (a) Court of Common Pleas
    (b) Carbon County Bar Association
  § 11.16.14. Centre County
    (a) Court of Common Pleas
    (b) Centre County Bar Association
    (c) Center for Alternatives in Community Justice
  § 11.16.15. Chester County
    (a) Court of Common Pleas
    (b) Chester County Bar Association
  § 11.16.16. Clarion County
    (a) Court of Common Pleas
    (b) Clarion County Bar Association
  § 11.16.17. Clearfield County
    (a) Court of Common Pleas
    (b) Clearfield County Bar Association
  § 11.16.18. Clinton County
    (a) Court of Common Pleas
    (b) Clinton County Bar Association
  § 11.16.19. Columbia County
    (a) Court of Common Pleas
    (b) Columbia/Montour County Bar Association
    (c) Community Dispute Resolution of Bloomsburg
  § 11.16.20. Crawford County
    (a) Court of Common Pleas
    (b) Crawford County Bar Association
  § 11.16.21. Cumberland County
    (a) Court of Common Pleas
    (b) Cumberland County Bar Association
  § 11.16.22. Dauphin County
    (a) Court of Common Pleas
    (b) Dauphin County Bar Association
    (c) Neighborhood Dispute Settlement
  § 11.16.23. Delaware County
    (a) Court of Common Pleas
    (b) Delaware County Bar Association
    (c) Community Dispute Settlement Programs
  § 11.16.24. Elk County
    (a) Court of Common Pleas
    (b) Elk County Bar Association
  § 11.16.25. Erie County
    (a) Court of Common Pleas
    (b) Erie County Bar Association
  § 11.16.26. Fayette County
    (a) Court of Common Pleas
    (b) Fayette County Bar Association
  § 11.16.27. Forest County
    (a) Court of Common Pleas
    (b) Forest/Warren County Bar Association
  § 11.16.28. Franklin County
    (a) Court of Common Pleas
    (b) Franklin County Bar Association
  § 11.16.29. Fulton County
    (a) Court of Common Pleas
    (b) Fulton County Bar Association
  § 11.16.30. Greene County
    (a) Court of Common Pleas
    (b) Greene County Bar Association
  § 11.16.31. Huntingdon County
    (a) Court of Common Pleas
    (b) Huntingdon County Bar Association
  § 11.16.32. Indiana County
    (a) Court of Common Pleas
    (b) Indiana County Bar Association
  § 11.16.33. Jefferson County
    (a) Court of Common Pleas
    (b) Jefferson County Bar Association
  § 11.16.34. Juniata County
    (a) Court of Common Pleas
    (b) Juniata County Bar Association
  § 11.16.35. Lackawanna County
    (a) Court of Common Pleas
    (b) Lackawanna County Bar Association
    (c) The Peace Center
  § 11.16.36. Lancaster County
    (a) Court of Common Pleas
    (b) Lancaster County Bar Association
    (c) Lancaster Mediation Center
    (d) LAVORP—Lancaster Area Victim Offender Reconciliation Program
  § 11.16.37. Lawrence County
    (a) Court of Common Pleas
    (b) Lawrence County Bar Association
  § 11.16.38. Lebanon County
    (a) Court of Common Pleas
    (b) Lebanon County Bar Association
    (c) Lebanon Mediation Services
  § 11.16.39. Lehigh County
    (a) Lehigh County Court of Common Pleas
    (b) Lehigh County Bar Association
  § 11.16.40. Luzerne County
    (a) Court of Common Pleas
    (b) Luzerne County Bar Association
  § 11.16.41. Lycoming County
    (a) Court of Common Pleas
    (b) Lycoming County Bar Association
    (c) Lycoming Mediation Project
  § 11.16.42. McKean County
    (a) Court of Common Pleas
    (b) McKean County Bar Association
  § 11.16.43. Mercer County
    (a) Court of Common Pleas
    (b) Mercer County Bar Association
  § 11.16.44. Mifflin County
    (a) Court of Common Pleas
    (b) Mifflin County Bar Association
  § 11.16.45. Monroe County
    (a) Court of Common Pleas
    (b) Monroe County Bar Association
  § 11.16.46. Montgomery County
    (a) Court of Common Pleas
    (b) Montgomery County Bar Association
    (c) Montgomery County Mediation Center
  § 11.16.47. Montour County
    (a) Court of Common Pleas
    (b) Montour County Bar Association
    (c) Community Dispute Resolution of Bloomsburg
  § 11.16.48. Northampton County
    (a) Court of Common Pleas
    (b) Northampton County Bar Association
  § 11.16.49. Northumberland County
    (a) Court of Common Pleas
    (b) Northumberland County Bar Association
  § 11.16.50. Perry County
    (a) Court of Common Pleas
    (b) Perry County Bar Association
  § 11.16.51. Philadelphia County
    (a) Court of Common Pleas
    (b) Philadelphia County Bar Association
    (c) Philadelphia Commerce Program
    (d) The Good Shepherd Mediation Program
  § 11.16.52. Pike County
    (a) Court of Common Pleas
    (b) Pike County Bar Association
  § 11.16.53. Potter County
    (a) Court of Common Pleas
    (b) Potter County Bar Association
  § 11.16.54. Schuylkill County
    (a) Court of Common Pleas
    (b) Schuylkill County Bar Association
  § 11.16.55. Snyder County
    (a) Court of Common Pleas
    (b) Snyder County Bar Association
  § 11.16.56. Somerset County
    (a) Court of Common Pleas
    (b) Somerset County Bar Association
  § 11.16.57. Sullivan County
    (a) Court of Common Pleas
    (b) Sullivan County Bar Association
  § 11.16.58. Susquehanna County
    (a) Court of Common Pleas
    (b) Susquehanna County Bar Association
  § 11.16.59. Tioga County
    (a) Court of Common Pleas
    (b) Tioga County Bar Association
  § 11.16.60. Union County
    (a) Court of Common Pleas
    (b) Union County Bar Association
  § 11.16.61. Venango County
    (a) Court of Common Pleas
    (b) Venango County Bar Association
  § 11.16.62. Warren County
    (a) Court of Common Pleas
    (b) Forest/Warren County Bar Association
  § 11.16.63. Washington County
    (a) Court of Common Pleas
    (b) Washington County Bar Association
  § 11.16.64. Wayne County
    (a) Court of Common Pleas
    (b) Wayne County Bar Association
  § 11.16.65. Westmoreland County
    (a) Court of Common Pleas
    (b) Westmoreland County Bar Association
  § 11.16.66. Wyoming County
    (a) Court of Common Pleas
    (b) Wyoming/Sullivan County Bar Association
  § 11.16.67. York County
    (a) Court of Common Pleas
    (b) York County Bar Association
    (c) Mediation Services
§ 11.17. Authority and Resources
  § 11.17.1. Cases
  § 11.17.2. Internet Resources
    (a) General; ADR Entities
    (b) Courts
    (c) Federal Entities
    (d) Commonwealth of Pennsylvania Entities
    (e) Pennsylvania Counties

CHAPTER 12
ALTERNATIVE JURIES AND TRIALS
§ 12.1. Alternative Juries and Trials Overview
  § 12.1.1. Federal Court Advisory Juries
  § 12.1.2. Jury Focus Groups & Shadow Juries
  § 12.1.3. Summary Jury Trials
  § 12.1.4. Mini-Trials
§ 12.2. Summary Jury Trials: An Overview of the Process
  § 12.2.1. Mandatory or Voluntary in Federal Courts & State Courts
  § 12.2.2. Public or Private Proceeding
  § 12.2.3. Summary Jury Verdicts as Predictors of Actual Verdicts
  § 12.2.4. Criteria to Select Cases for Summary Jury Trial
  § 12.2.5. Timing of Summary Jury Trial
  § 12.2.6. Conduct of the Summary Jury Trial
  § 12.2.7. Summary Jury Trial Verdict as Binding Resolution: Other Variations
  § 12.2.8. Post-Summary Jury Trial Verdict Considerations
    (a) Discovery
    (b) Summary Jury Trial Judge as Trial Judge; Post Trial Motions
    (c) Sanctions
§ 12.3. Pennsylvania State Court Experience
  § 12.3.1. Applicable Rules of Northampton County
    (a) Attendance of Parties
    (b) Non-Binding Effect
    (c) Special Verdict Questions
    (d) Size of Juries
    (e) Recording of Proceedings
    (f) Presentation of the Case by Counsel
    (g) Applicable Law
    (h) Jury Verdict
    (i) Length of Deliberations
    (j) Oral Questions to the Summary Jury
    (k) Attendance of Media at Summary Trial & Release of Summary Verdict
    (l) Settlement
    (m) Costs
§ 12.4. Summary Jury Trial: The Advocate's Perspective
§ 12.5. Jury Focus Groups
  § 12.5.1. Conduct of Jury Focus Group
  § 12.5.2. Presentation
  § 12.5.3. Witness Preparation
  § 12.5.4. Dissemination of Information
  § 12.5.5. Challenges
  § 12.5.6. Confidential Attorney Work Product
§ 12.6. Mini-Trials
  § 12.6.1. Conduct of the Mini-Trial
  § 12.6.2. The Role of the Neutral
  § 12.6.3. The Mini-Trial Procedures; Agreement
  § 12.6.4. International; Specific Uses of Mini-Trials
§ 12.7. Authority and Resources
  § 12.7.1. Cases
    (a) Federal
    (b) Pennsylvania
    (c) Other Jurisdictions
  § 12.7.2. Internet Resources

VOLUME II

CHAPTER 13
RESOLUTION COUNSEL
§ 13.1. Types of Resolution Counsel
  § 13.1.1. Settlement Counsel
  § 13.1.2. Collaborative Lawyering
§ 13.2. Ethical Obligations of Counsel
§ 13.3. Role of Counsel
  § 13.3.1. Resolution Counsel at Same Law Firm
  § 13.3.2. Sample Agreement for Within Law Firm
§ 13.4. Benefits and Disadvantages
§ 13.5. Barriers to Use
§ 13.6. Resolution Counsel Experience
§ 13.7. Techniques & Practical Considerations
§ 13.8. Fees
§ 13.9. Authority and Resources
  § 13.9.1. Cases
  § 13.9.2. Internet Resources

CHAPTER 14
ARBITRATION
§ 14.1. General Overview
  § 14.1.1. Pennsylvania Law
    (a) Statutory Arbitration: UAA & RUAA
    (b) Common Law Arbitration
    (c) Compulsory Arbitration
    (d) Judicial Arbitration
  § 14.1.2. Federal Arbitration Act (FAA)
    (a) Jurisdiction; Scope of Coverage
    (b) Preemption of State Law
  § 14.1.3. Referral to Arbitration
    (a) Arbitration Agreements; Pre-Dispute Clauses
    (b) Private Providers: AAA; CPR; JAMS; NAF; NASD
  § 14.1.4. Types of Cases
    (a) Labor Arbitration; Employment Relationship
    (b) Professional & Other Services
    (c) Consumer & Financial Transactions; Securities
    (d) Construction
    (e) Healthcare; Medical Malpractice
    (f) Intellectual Property
    (g) Internet; E-Commerce; Online Dispute Resolution (ODR)
    (h) Motor Vehicle; UM & UIM
    (i) Sports & Entertainment
  § 14.1.5. Compelling Arbitration; Staying Arbitration or Judicial Proceedings
  § 14.1.6. Waiver of Arbitration
  § 14.1.7. Default & Ex Parte Proceedings
  § 14.1.8. Non-Signatories; Consolidation; Joinder
  § 14.1.9. Class Actions
§ 14.2. Selection Process
  § 14.2.1. Sources of Neutrals
  § 14.2.2. Number of Arbitrators; Method of Selection
  § 14.2.3. Fees and Costs
  § 14.2.4. Arbitrator Qualifications
  § 14.2.5. Arbitrator Conflicts; Disclosures
§ 14.3. Pre-Hearing Matters; Preparation
  § 14.3.1. The Claim; Investigation
  § 14.3.2. Theory Of The Case
  § 14.3.3. Information Exchange; Discovery
  § 14.3.4. Evidence
    (a) Witness Preparation
    (b) Subpoena
    (c) Experts
  § 14.3.5. Preliminary Communications; Conferences
  § 14.3.6. Interim Rulings; Dispositive Orders
  § 14.3.7. Filing Statements or Briefs
§ 14.4. Presentation of the Case
  § 14.4.1. Opening Statements
  § 14.4.2. Rules of Evidence
  § 14.4.3. Witnesses; Testimony
  § 14.4.4. Demonstrative Evidence; Site Inspections
  § 14.4.5. Closing Arguments; Briefs
§ 14.5. Arbitral Post-Hearing Considerations
  § 14.5.1. Reopening the Hearing; New Evidence
  § 14.5.2. Decision; Awards
    (a) Consent Awards; Retention of Jurisdiction
    (b) Publication of Awards
  § 14.5.3. Remedies in Arbitration
    (a) Injunctive Relief
    (b) Punitive Damages
    (c) Attorneys Fees
    (d) Arbitrator Reconsideration; Clarification; Correction
§ 14.6. Court Review of Arbitration Awards
  § 14.6.1. Venue
  § 14.6.2. Summary Proceedings
  § 14.6.3. Scope & Standard of Judicial Review
    (a) Federal Practice
    (b) Pennsylvania Practice
    (c) Contracting for Expanded Review by Courts & Arbitrators
    (d) Award Modification; Remand
  § 14.6.4. Specific Grounds Challenging Awards
    (a) Party Misconduct; Fraud; Undue Means
    (b) Arbitrator Exceeded Jurisdiction; Essence Test
    (c) Arbitrator Misconduct; Corruption; Bias; Evident Partiality
    (d) Error of Law or Fact; Irregular Proceeding
    (e) Manifest Disregard of Law
    (f) Public Policy; Unconscionability; Fairness
    (g) Procedural Defects; Time Limits
  § 14.6.5. Appeals from Pennsylvania Common Pleas Courts
  § 14.6.6. Sanctions for Challenging Awards
  § 14.6.7. Arbitrator Immunity
§ 14.7. International Arbitration
  § 14.7.1. New York And Panama Conventions
  § 14.7.2. UNCITRAL
  § 14.7.3. North American Free Trade Agreement (NAFTA)
  § 14.7.4. Arbitrability; Kompetentz (Competence de la Competence)
  § 14.7.5. Review in United States Courts
  § 14.7.6. International Arbitration Organizations
§ 14.8. Authority and Resources
  § 14.8.1. Cases
    (a) Federal
    (b) Pennsylvania
    (c) Other States
    (d) Arbitration Opinions & Awards
  § 14.8.2. Internet Resources

CHAPTER 15
FAMILY LAW AND DIVORCE
§ 15.1. Family Law Summary and Historical Overview
§ 15.2. Pennsylvania Domestic Relations Law
  § 15.2.1. Equitable Division of Property
  § 15.2.2. Alimony & Support
    (a) Alimony
    (b) Child Support
  § 15.2.3. Custody
§ 15.3. Alternative Dispute Resolution
  § 15.3.1. Arbitration
  § 15.3.2. Mediation
  § 15.3.3. Mediator Qualifications; Credentials
  § 15.3.4. Participation of Family Members, Children
  § 15.3.5. Mandatory Participation; Domestic Violence; Abuse; Termination of Mediation
  § 15.3.6. Role of Counsel
    (a) Representing Parties Electing Mediation
  § 15.3.7. Confidentiality; Privilege
§ 15.4. Ethical Considerations
  § 15.4.1. Neutrality & Impartiality
  § 15.4.2. Multiple Roles for Neutrals
  § 15.4.3. Standards & Ethics; Mediator Practice in Family Cases
§ 15.5. Court-Sponsored Programs
  § 15.5.1. Mediation Programs in Pennsylvania Counties
  § 15.5.2. Pennsylvania Supreme Court Guidelines for County Mediation Programs
  § 15.5.3. Allegheny County Generations Program
    (a) Generations Program Educational Component
    (b) Generations Program Mediation Session
    (c) Generations Program Qualifications of Mediators
§ 15.6. Resolution and Impasse
  § 15.6.1. Memorandum of Understanding
  § 15.6.2. Enforcement of Settlements
§ 15.7. Collaborative Law Process
  § 15.7.1. Collaborative Lawyering
  § 15.7.2. Methodology; Participation Agreement
  § 15.7.3. Utilization of Experts
    (a) Certified Financial Planners
    (b) Property Appraisers
    (c) Child Specialist
  § 15.7.4. Collaborative Law Organizations
    (a) Collaborative Family Law Professionals
    (b) International Academy of Collaborative Professionals
    (c) Boston Law Collaborative, LLC
    (d) The Collaborative Law Center
    (e) The Collaborative Family Law Affiliates
    (f) Independent Collaborative Attorneys of Central Pennsylvania
    (g) Pennsylvania Collaborative Practice
§ 15.8. Authority and Resources
  § 15.8.1. Cases
  § 15.8.2. Internet Resources

APPENDIX
TABLE OF CONTENTS

CASE APPENDIXES
Appendix C.1. Cases by Jurisdiction
Appendix C.2. Alphabetical Cases

ETHICS, CODES AND STANDARDS APPENDIXES
Appendix E.1. Pa. Council of Mediators: Ethics and Standards of Conduct, (November 6, 1998)
Appendix E.2. Pa. Council of Mediators: Best Practices for Basic Mediation, (November 6, 1998)
Appendix E.3. Pa. Council of Mediators: Standards for Mediator Credentialing, (November 6, 1998)
Appendix E.4. PBA Informal Opinion (May 11, 2004)
Appendix E.5. Pa. Bar Association's Working Rules for Professionalism, (September 18, 2005)
Appendix E.6. AFCC Model Standards of Family and Divorce Mediation, (August, 2000)

FORM APPENDIXES
Appendix F.1. Agreement to Mediate, (Last revised December 8, 2005)
Appendix F.2. Agreement to Mediate a Medical Malpractice Claim, (Last revised December 8, 2005)
Appendix F.3. Agreement to Arbitrate (Last revised February, 1999)
Appendix F.4. Confidentiality Agreement
Appendix F.5. Contract for Supervised Settlement Procedure (1990 Edition)
Appendix F.6. Advance Waiver of Ethical Conflicts
Appendix F.7. Model Mediation Procedure and Agreement, (October 2002)
Appendix F.8. Mediation Settlement Agreement (Last revised December 21, 2005)
Appendix F.9. Order of Court Appointing Mediator (Last revised December 21, 2005)
Appendix F.10. Order for Medical Malpractice Claim Mediation (Last revised December 21, 2005)
Appendix F.11. Motion to Compel Attendance at Claim Mediation (Last revised December 21, 2005)
Appendix F.12. Arbitration Witness Preparation Checklist

RESOLUTIONS, POLICIES AND PROCEDURES APPENDIXES
Appendix P.1. Principles for ADR Provider-CPR-Georgetown (May 1, 2002)
Appendix P.2. ABA Section of Dispute Resolution's Resolution on Mediation and the Unauthorized Practice of Law (February 2, 2002)
Appendix P.3. ABA Model Code of Judicial Conduct Proposed Addition

RULES APPENDIXES
Appendix R.1. Rule 53, Federal Rules of Civil Procedure (January 1, 2001)
Appendix R.2. U.S. Court of Appeals Third Circuit Program Rules (January 1, 2002)
Appendix R.3 Eastern District of Pennsylvania ADR Notice
Appendix R.4. United States District Court for the Middle District of Pennsylvania Rules of Court, Chapter VI (December 2005)
Appendix R.5. Western District of Pennsylvania, ADR Policies and Procedures, (July 6, 2005)
Appendix R.6. (a) Pa. Rule of Civil Procedure 1042.21 (March 29, 2004)
  (b) Beaver County, Pennsylvania Local Rule 1042.210. Medical Malpractice Mediation (January 4, 2005)
Appendix R.7. Beaver County, Pennsylvania Local Rule 1229B. Sanctions for Failure to Pay an Award From an Arbitration or Dispute Resolution from Which No Appeal Has Been Taken (March 11, 2005)
Appendix R.8. Dauphin County Court of Common Pleas Local Rule 1001. Mediation
Appendix R.9. Pennsylvania Public Utility Commission (PUC) Mediation Policy
Appendix R.10. Allegheny County Bar Association Services, Inc. Construction Dispute Resolution Rules
Appendix R.11. Revised Local Rule 162. Alternative Dispute Resolution
Appendix R.12. Proceeding to Compel Arbitration and Confirm Arbitration Award in a Consumer Credit Transaction. Rules 1326-1331

STATUTORY APPENDIXES
Appendix S.1. Pa. Statute 42 Pa.C.S. § 5949—Confidentiality, 1996
Appendix S.2. Uniform Mediation Act (August 2001)
Appendix S.3. Title 42 Judicial Code Chapter 73, Pennsylvania Uniform Arbitration Act, Common Arbitration and Compulsory Arbitration
Appendix S.4. Revised Uniform Arbitration Act (Last revised 2000)
Appendix S.5. Federal Arbitration Act (Last amended May 7, 2002)
Appendix S.6. Pennsylvania Act 111
Appendix S.7. Pennsylvania Act 195 Public Employee Relations Act
Appendix S.8. Pennsylvania Act 88 Collective Bargaining Law for School Employees
Appendix S.9. Pa. Board of Claims
Appendix S.10. Apology Statutes
  (a) Colorado
  (b) Oregon
  (c) Ohio Medical Malpractice

Author Index
Collected Publications by Chapter
Internet Resources Index
Topic Index

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